Topic: Page Vault Basics
The Page Vault system was built to ensure that customers can make full-page, fully-scrolled screenshots of web pages while staying out of the chain of custody. Properly documented chain of custody establishes that
Our capture products do that by accessing the web page through a specialized browser on a remote computer that does not allow the user requesting the capture to alter the page before capturing the content.
There are four parts to the Page Vault System
*Batch is currently in beta, and is an additional system available for Team, AmLaw 100, and Enterprise plans.
The Page Vault Launcher is our desktop launching system to connect to our remote computers that run the Page Vault Browser software.
On PC, the Launcher also allows you to open your Portal. The Portal will automatically open in your system’s default web browser; you cannot access the Portal through Page Vault’s Capture Mode.
When you click on “Capture Mode” in the Launcher, you are using the Page Vault Browser software.
The browser works like a regular browser for viewing pages—you can type in any URL and it will load like any other browser. The special features of the Page Vault Browser are in the Page Vault menu:
Page Vault Batch is a tool to collect certain web-accessible content in bulk:
While both Browser and Batch collect content available on the web, they are for different use cases.
Web pages: The key difference is that Browser allows for clicking and interacting with a page, where as Batch does not. When a list of URLs is submitted, Batch navigates to the page, scrolls to the bottom, and makes the capture. Therefore, if you need to do anything that requires a click or input—like a log in, to open comments, or click through a photo carousel—Batch cannot interact with the page.
Videos: Browser captures a visual snapshot of a page, and therefore only captures a photo still of the video. To capture the playable video file itself, use Batch’s video option.
Documents: Web-accessible documents are not viewable in Browser. To download and view documents such as Excel documents and PDFs, use Batch’s document option.
|Standard web page (blog, corporate website, product page)||x||x (web pages)|
|Social media (Facebook, Instagram, etc.)||x|
|Anywhere a login is required||x|
|Page requires expanding comments, clicking to “see more”||x|
|Still shot of the page a video is on||x||x
|Playable video file||x
|Document such as an Excel doc or PDF||x
Portal is where you can:
For more information on using the Portal, start with our article on How to View Captures.