Topic: Capturing Facebook

Current Status of Facebook Capabilities (Updated July 15, 2020)

NOTICE! As of May 2020, Facebook is rolling out changes that can affect Page Vault Browser functionality.

As a result of recent changes to Facebook, some features and recommended capture techniques have experienced disruption. We are actively monitoring the rollout and updates to functionality and will continue to update this page. Please check back for updates on the current status for Page Vault's Facebook-specific functionality.

Use Classic Facebook

For the most consistent experience on Facebook, we recommend using Classic Facebook mode rather than using the new layout (if your account has access).

To switch to Classic Facebook: in the upper right hand corner of the screen, click the down arrow to show menu options (see image below) and select "Switch to Classic Facebook."

Facebook "Expand" Functions

As of July 15, 2020: "Expand" works in Classic Facebook.

Page Vault's "Expand" button—which appears when you are on a URL—is working normally on Classic Facebook. The performance on New Facebook is more variable as it seems to work for some people but not others. Therefore we highly recommend using Classic Facebook for the smoothest experience. 

Date range breakdown methods

Page Vault has long-advised clients on methods to break down large Facebook profiles into smaller date ranges to prevent any data volume issues. Below are the current statuses on our previously recommended methods.

Navigation Bar Method

As of July 15, 2020: Works in Classic Facebook.

  1. On the profile you want to capture, scroll down just a bit until you see a banner across the top.
  2. Click on “Recent” to get a drop-down menu with years. Select the year that you would like to capture. At this point, you can further select to jump to a month within that year.
    Note: the top of the timeline now begins at the selected year or month, but it does not restrict the timeline to only that time period. If you continue to scroll to load additional posts, it will continue to load prior time periods—for instance, if you select 2015 and keep scrolling, eventually posts for 2014 and 2013 will also load.

    Please read the rest of the instructions if you do not want to capture the entire remainder of the timeline.
  3. If you are trying to capture everything from the selected date onward, run your capture as you would any other Facebook capture.

    If only posts from a given time subset—e.g. a certain year or month—are desired, we recommend a two-step process rather than using the built-in scroll and open comments:
    1. When you click "Expand", select "scroll to the bottom"
    2. Monitor the scrolling, and once you have loaded the correct date range, hit "Stop" on the Expander
    3. Click "Expand" again, and select “open comments on currently loaded posts."
    4. Once the comments have been expanded, use the "Capture" button to collect the loaded and expanded posts.

Date URL method: by year or by year and month

As of July 15, 2020: This does not seem to work for most people.

If you try this method and only get a blank page, we recommend trying the Navigation Bar Method instead. More information on using the navigation bar method is above.

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