If you are capturing a very large individual Facebook profile, there may be too much content to capture at one time.
To capture these larger profiles, first run the expander with your desired capture settings, and let the expander complete. For more detail on the expander settings, please see our help page for Capturing Facebook.
After the Expander completes, navigate to the Portal to view the capture.
If you selected the expander option to capture comments, you will want to view the first of the two captures. Click on the thumbnail to view the capture without downloading.
Scroll down to the bottom of the capture, and you will see the date of the last post that was captured.
Back in Capture Mode/Browser, above the first post in the Facebook profile, you should see a “Posts: Filters” option.
Click the filters button and enter the date of the last post that was captured.
This will bring the posts from that date up to the top of the profile. You can then click the Expand button, and use the same Expander settings you previously used to continue capturing the profile.
Depending on the size of the profile, you may need to repeat these steps to capture the entire profile.
